Privacy Policy

Introduction

This Privacy Policy explains how EZFigure collects, uses, stores, and protects personal data when you use EZFigure at ezfigure.com. By using our services, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

• Account information: such as your name, email address, login provider, and account settings.
• Usage information: such as pages visited, features used, credits consumed, and actions taken within the service.
• User inputs and generated outputs: content you submit to AI-powered features and outputs generated by those features.
• Payment information: billing status, plan, invoices, and transaction identifiers. Payment card details are processed by Stripe and are not stored directly by us.
• Device and technical information: such as IP address, browser type, device information, operating system, and logs.
• Communication information: messages you send through support, contact forms, or other communication channels.

How We Use Information

We use collected information to:

• provide, operate, and improve our services
• create and manage user accounts
• process subscriptions, credits, payments, refunds, and invoices
• deliver AI-powered features and generated outputs
• prevent fraud, abuse, security incidents, and unauthorized access
• provide customer support and service updates
• analyze usage and improve product performance
• comply with legal obligations

AI Features and Generated Outputs

When you use AI-powered features, we may process your user inputs and generated outputs to provide the requested service, maintain service quality, troubleshoot issues, enforce usage limits, and prevent abuse.

Do not submit sensitive personal data, confidential business information, or content you are not allowed to use unless the specific project has been reviewed and configured for that purpose.

Cookies and Similar Technologies

We may use cookies and similar technologies for authentication, security, preferences, analytics, and service performance. For more details, see our Cookie Policy.

Third-Party Services

We may use third-party providers for hosting, authentication, analytics, payments, email delivery, storage, notifications, AI processing, and similar services. These providers may process information only as needed to support our services.

Data Retention

We retain information for as long as necessary to provide the services, comply with legal obligations, resolve disputes, enforce agreements, and maintain security. Retention periods may vary depending on the type of data and the configuration of the specific project.

Data Security

We use reasonable technical and organizational measures to protect personal data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have rights to access, correct, delete, export, or restrict the processing of your personal data. To make a request, contact us at support@ezfigure.com.

International Transfers

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for international data transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.

Contact Us

If you have questions about this Privacy Policy, contact us at support@ezfigure.com.